Audit Typologies used by Communication Public Relations Directors and Agencies: a comparative analysis, Spain - ECM
DOI:
https://doi.org/10.17231/comsoc.26(2014).2038Palavras-chave:
Audit, director of communication, evaluation, public relations, research, strategic planningResumo
The double applied research conducted in Spain with Dircom partners -the association of communication directors of major companies in the country- and with public relations and communications agencies/consultancies show the trend that, today, in the Spanish professional practice, the instrumental orientation (tactical) is prevalent, correlated with what happens in other European countries (ECM-European Communication Monitor). This can be deduced from the assignment and the prevalent use of audits clearly associated with the measurement of Out- put results.
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Os autores são titulares dos direitos de autor, concedendo à revista o direito de primeira publicação. O trabalho é licenciado com uma Licença Creative Commons - Atribuição 4.0 Internacional.