Public’s vulnerability against abusive practices of communication employed by organizations: limitations for civil monitoring

Authors

  • Marcio Simeone Henriques Faculdade de Filosofia e Ciências Humanas - Universidade Federal de Minas Gerais
  • Daniel Reis Silva Faculdade de Filosofia e Ciências Humanas - Universidade Federal de Minas Gerais

DOI:

https://doi.org/10.17231/comsoc.26(2014).2032

Keywords:

Comunnication in organisations, abusive communication practices, civilian oversight, astroturfing, comunnication monitoring

Abstract

The present article reflects on the matter of civil surveillance over abusive practices of communication employed by private organizations, addressing how such practices, focused on an attempt to corrupt public opinion, create a fuzzy category whose monitoring is permeated by obstacles and difficulties. Then specifically explores the practice of astroturfing, understood as a manifestation of a simulated public, reflecting how their logical and dynamics configure an ambiguous and indeterminate practice.

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Published

2014-12-28

How to Cite

Henriques, M. S., & Silva, D. R. (2014). Public’s vulnerability against abusive practices of communication employed by organizations: limitations for civil monitoring. Comunicação E Sociedade, 26, 177–190. https://doi.org/10.17231/comsoc.26(2014).2032

Issue

Section

Impressions on Applied Communication