Grounded Theory and Social Media: Are Methodological Practices Hard, Medium or Light?

Authors

DOI:

https://doi.org/10.17231/comsoc.47(2025).5950

Keywords:

social media, grounded theory, method, criteria, qualitative research

Abstract

Given the growing influence of social media platforms, it is essential to establish a research framework that incorporates a qualitative approach and leverages grounded theory (GT) to understand the phenomena associated with social media data and content. This study aimed to classify the use of GT in research involving social media during the investigation process. Through a systematic review based on the method’s main approaches, the application of GT procedures was analyzed in 22 articles addressing social media-related content. These studies were classified as “hard”, “medium”, or “light”, based on the methodological level of detail. The analyses demonstrated that nine articles used GT procedures in hard form, another nine used a medium approach, and four applied the method in a light manner. GT is most commonly used as a data analysis tool rather than for theory development. In some cases, authors provided only partial methodological details, and at times, descriptions were unclear, potentially compromising the transparency and rigor of qualitative research. This study encourages researchers to reflect on the GT process and promotes the method’s application in social media research by discussing processes and needs. It also informs researchers about the challenges of applying GT in social media-related research. By providing a robust alternative framework for criteria analysis, it seeks to support the development of new substantive or formal theories and systematic data coding, fostering future studies that contribute to the dissemination of GT as a method. The application of GT to social media data remains an underexplored field with significant potential for further investigation.

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Author Biographies

Erlaine Binotto, Universidade Federal da Grande Dourados, Dourados, Brazil

Erlaine Binotto is a doctor and master in Agribusiness at the Federal University of Rio Grande do Sul, a professor in the Post-Graduation Program in Agribusiness and Business at the Federal University of Grande Dourados/Brazil.

Lidiane Parron Gonçalves, Universidade Federal de Mato Grosso do Sul, Campo Grande, Brazil

Lidiane Parron Gonçalves is a doctor in Business at the Federal University of Mato Grosso do Sul, a master in Public Business at the Federal University of Grande Dourados, and a manager at the Federal University of Mato Grosso do Sul, Campo Grande/Mato Grosso do Sul.

Fernanda Évilin de Jesus Fortunato Lima, Universidade Federal de Mato Grosso do Sul, Nova Andradina, Brazil

Fernanda Évilin de Jesus Fortunato Lima is a doctor in Agribusiness at the Federal University of Grande Dourados, a master in Accounting at the Federal University of Mato Grosso do Sul, and a professor at the same university, Nova Andradina/Mato Grosso do Sul.

Noellen Silva Amorim Feuser, Universidade Estadual de Mato Grosso do Sul, Campo Grande, Brazil

Noellen Silva Amorim Feuser is a doctor student in Business at the Federal University of Mato Grosso do Sul, a master in Regional and Production Systems Development at the State University of Mato Grosso do Sul, and a professor at the same university, Campo Grande/Mato Grosso do Sul.

Maricel Karina Lopez Torres, Faculdade Senac Palhoça, Palhoça, Brazil

Maricel Karina Lopez Torres is a doctor in Engineering and Knowledge Management from the Federal University of Santa Catarina, a master in Production Engineering, and a professor at the Senac Faculty, Florianópolis/Brazil.

Victor Fraile Sordi, Universidade Federal de Mato Grosso do Sul, Naviraí, Brazil

Victor Fraile Sordi is a doctor in Engineering and Knowledge Management from the Federal University of Santa Catarina, a master in Agribusiness at the Federal University of Grande Dourados, and a professor at the Federal University of Mato Grosso do Sul, Naviraí/Mato Grosso do Sul.

Camila Magalhães da Cunha, Instituto Federal de Educação Ciência e Tecnologia de Mato Grosso do Sul, Dourados, Brazil

Camila Magalhães da Cunha is a doctor in Agribusiness at the Federal University of Grande Dourados, a master in Zootechnics at the same university, and an employee at the Federal Institute of Mato Grosso do Sul, Dourados/Mato Grosso do Sul.

Paulo Cristiano de Oliveira, Centro Paula Souza, São Paulo, Brazil

Paulo Cristiano de Oliveira is a doctor in Engineering and Knowledge Management from the Federal University of Santa Catarina, a master in Business at the Federal University of Rio Grande do Sul, and a professor at the Paula Souza Center Education, São Paulo/Brazil.

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Published

2025-05-22

How to Cite

Binotto, E., Gonçalves, L. P., Lima, F. Évilin de J. F., Feuser, N. S. A., Torres, M. K. L., Sordi, V. F., Cunha, C. M. da, & Oliveira, P. C. de. (2025). Grounded Theory and Social Media: Are Methodological Practices Hard, Medium or Light?. Comunicação E Sociedade, 47, e025003. https://doi.org/10.17231/comsoc.47(2025).5950